Harvard Business Review Guide To Dealing With Conflict

Tác giả: Amy Gallo | Xem thêm các sản phẩm Other skills của Amy Gallo
While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of com...
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Giới thiệu Harvard Business Review Guide To Dealing With Conflict

While some of us enjoy a lively debate with colleagues and others prefer to suppress our feelings over disagreements, we all struggle with conflict at work. Every day we navigate an office full of competing interests, clashing personalities, limited time and resources, and fragile egos. Sure, we share the same overarching goals as our colleagues, but we don't always agree on how to achieve them. We work differently. We rub each other the wrong way. We jockey for position.
How can you deal with conflict at work in a way that is both professional and productive--where it improves both your work and your relationships? You start by understanding whether you generally seek or avoid conflict, identifying the most frequent reasons for disagreement, and knowing what approaches work for what scenarios. Then, if you decide to address a particular conflict, you use that information to plan and conduct a productive conversation. The HBR Guide to Dealing with Conflict will give you the advice you need to:
Understand the most common sources of conflict
Explore your options for addressing a disagreement
Recognize whether you--and your counterpart--typically seek or avoid conflict
Prepare for and engage in a difficult conversation
Manage your and your counterpart's emotions
Develop a resolution together
Know when to walk away
Arm yourself with the advice you need to succeed on the job, with the most trusted brand in business. Packed with how-to essentials from leading experts, the HBR Guides provide smart answers to your most pressing work challenges.

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Thông tin chi tiết

Công ty phát hànhIngram
Nhà xuất bảnHarvard Business Review Press
Ngày xuất bản2017-07-26 00:00:00
ISBN-139781633692152
Kích thước127 x 229 x 20 mm
Loại bìaPaperback
Số trang192
SKU6244518204671
Liên kết: Nước hoa hồng Lựu Pomegranate & Collagen Volume Lifting Toner The Face Shop (160ml)